What will I do ?

As a Room Attendant, you are responsible for cleaning rooms and restocking amenities to provide a great guest and member experience. A room attendant will also be required to handle guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean guest bedrooms and bathrooms
• Vacuum rooms and hallways
• Change and replenish bed linen, towels and guest amenities in accordance with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain cart daily
• Report any missing or damaged items to the Housekeeping Supervisor and take responsibility for ensuring that items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
• Ensure that all equipment in and around rooms as well as work areas and used when performing housekeeping duties is in good working order
• Be aware of the environment
• Dispose of waste accordingly
• Handle customer requests quickly and efficiently
• Comply with hotel security, fire regulations and all health and safety laws
• Carry out lost and found procedures
• Assist other departments as necessary and maintain good working relationships

What are we looking for?

A Hilton Brands Room Attendant always works on behalf of our guests and works with other team members. To fulfill this role successfully, you must maintain the following attitudes, behaviors, skills and values:

• Positive attitude
• Good communication skills
• Committed to providing high levels of customer service
• Excellent grooming standards
• Ability to work alone or in a team
• Flexible and reliable

In this position, it would be advantageous for you to demonstrate the following abilities and distinctions:

• Hotel experience
• Experience in a similar position